Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Gastonia come from postal codes 28054, 28056 and 28052.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 271,759 ratings
Thank you!
Problems in the last 24 hours in Gastonia, North Carolina
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Gastonia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 28: Problems at Spectrum
Spectrum is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Gastonia, Gaston County, North Carolina
The most recent Spectrum outage reports came from the following cities:Charlotte, Gastonia, Bessemer City, Mount Holly, Clover, Kings Mountain, Cramerton, Stanley, Belmont, Dallas and Lowell.
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| City | Problem Type | Report Time |
|---|---|---|
 Charlotte | Internet | |
| Charlotte | Internet | |
| Charlotte | Wi-fi | |
| Charlotte | Internet | |
| Charlotte | Internet | |
| Charlotte |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Gastonia, North Carolina
Latest outage, problems and issue reports in Gastonia and nearby locations:
- Jeff (@shibstr) reported fromCharlotte, North Carolina
@Ask_Spectrum honestly you guys are the worst
- Magnolia Emporium (@MagnoliaEmporia) reported fromCharlotte, North Carolina
See.... this is why we have three different accounts of @GetSpectrum coming into our building and nothing from @ATT ...... #CustomerService When there is issue... they are on it..... where is #att?
- Terry Brown Jr. (@TerryBrownCLT) reported fromCharlotte, North Carolina
@Ask_Spectrum I’ve called, I’ve had someone come to my house to fix my internet and it’s still incredibly spotty. What can we do?
- Andrew (@AndrewTaylorNC) reported fromCharlotte, North Carolina
@Ask_Spectrum Is there an outage for Charlotte, NC? I can barely connect to the internet and when I do it is terribly slow!
- TheEmergeNC (@TheEmergeNC) reported fromCharlotte, North Carolina
Hey @Ask_Spectrum thanks for my internet shutting off twice tonight during my stream! That was sick! It would be awesome if I get the service I pay for...but I guess that’s over rated?
- Pradeep (@PradeepSunku88) reported fromCharlotte, North Carolina
Internet outage many times for a month - raised 4 cases - no resolution, sent a tweet - received response - they sent a person - replaced equipment - few days fine, OUTAGE AGAIN TODAY! WTH is wrong with @Ask_Spectrum ????? #worstservice #spectrumoutage #spectrumdown
- LIL JUZI VERT (@JujuSalaam) reported fromCharlotte, North Carolina
@GetSpectrum is piss poor when it comes to service - IDK why i even bother at this point
- Leslie Neilsen (@notfrankdrebin) reported fromCharlotte, North Carolina
@Ask_Spectrum across CMS our buildings are experiencing issues. First day is Monday...is our first day of school going to be ruined by slow internet? I cannot begin to communicate the stress this is causing us.
- Elizabeth Goodwin (@EGoodwin) reported fromCharlotte, North Carolina
@Ask_Spectrum can I get an ETA on when my internet and cable will be back on? Outage started 24hrs ago and am going to need the internet to work tomorrow...
- Jon K. Wheeler (@JonKWheeler) reported fromCharlotte, North Carolina
@Ask_Spectrum This is really poor on Spectrum’s part. They don’t want the box Bc they don’t want the Spectrum App. There has to be a trial period in place. Please reconsider helping in this regard?
- Flickd By Charles (@haitianswagg) reported fromCharlotte, North Carolina
@Ask_Spectrum I need to move my services your customer service had me in the phone for a 1hr trying sell me triple play but did nothing about moving my services..... what are we doing
- Maybe: Rod (@roddy_pee) reported fromCharlotte, North Carolina
@Ask_Spectrum I’ve had 6 at home visits within my first 30 days of service & my internet service is still not properly working.Tomorrow will be my 7th appointment.I asked to be compensated & was offered $10.Was told someone from mgmt would reach out but that didn’t happen.
- Josh McPherson (@McPhersonJosh) reported fromCharlotte, North Carolina
It is criminal how hard it is to cancel services with @GetSpectrum. Despite showing up at a @GetSpectrum physical location and turning in my equipment in June I am still getting monthly bills from them.
- Magnolia Emporium (@MagnoliaEmporia) reported fromCharlotte, North Carolina
@Ask_Spectrum Already got a call!!! Nownthats service! Will bebhere tomortow to take a look. Will have to block street off again to repair it all but very grateful!!!!
- Sabrina Danielle Green (@brinadanielle) reported fromCharlotte, North Carolina
So...where do I have to live in Charlotte to get @Xfinity because @GetSpectrum is unreliable. After trying both services...I can honestly say Xfinity has the superior service. @CamdenFoxcroft only offers Spectrum's spotty service unreliable. If you work from home, this ain't it.
- Aquí (🏡) nos quedamos hasta cuando no no (@JJ_Reimos) reported fromCharlotte, North Carolina
@Ask_Spectrum internet is down in Charlotte nc since 6:00 pm ET @ zip code 28216. Please solve the issue asap, I have to complete my @EASPORTSFIFA FUT weekend games
- TheEmergeNC (@TheEmergeNC) reported fromCharlotte, North Carolina
@ObiWannCoyote @GetSpectrum Spectrum is the absolute worst, and they would constantly lie and say different **** in different lines of communication haha
- Ktee*zY (@Ktee*zYtv) reported fromCharlotte, North Carolina
Wish me luck tomorrow guys, I have to play on 80 ping 20% packet loss constant thanks to @GetSpectrum. And the guy comes to fix it at 6 on Sunday so.... GGs
- hal kempson (@bigwhitestella) reported fromCharlotte, North Carolina
@chrislhayes @Ask_Spectrum They’re the worst worst worst. At&t is only the worst worst.
- Flickd By Charles (@haitianswagg) reported fromCharlotte, North Carolina
@Ask_Spectrum I swear If I get hung up on one more time I’m going to cancel my account today with spectrum I need help and it’s impossible to get real help
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Timothy Core (@TimothyCore) reported
@GetSpectrum pls work on your customer service in your mobile dept. The lady I just spoke with seemed to really hate her job & either had no clue or no desire to help me with the issue we are having. Will try to call back tmw when there is less liklihood of getting the same rep.
- John Cunningham (@JohnCun11960413) reported
@GetSpectrum Lol trying to watch tv on the spectrum app. With spectrums own wifi connection. Movie plays for 20 seconds with terrible picture then stops lol. You can’t watch spectrum tv in Queens, New York with the very wifi signal that spectrum provides. On a brand new iPhone. Pathetic.
- ThePenasoBoys (@thepenasoboys) reported
@Ask_Spectrum @GetSpectrum .. are you guys having issues here in Richardson, TX? Internet will not stay connected for long, then its gonna disconnect again. Its been like this for 2 days now. 🙄
- His Mrs ❤️ (@MrsSouthern_) reported
Our internet has been out pretty much all day despite @GetSpectrum saying there’s no outage in our area 🙄
- Mark (@Markuchihasenju) reported
@Lukas_Burner @TXWorkforce On their website sign up and it will ask whoa re you signing up with and scroll down and find twc
- Kenneth E. Marks (@FlibertiGiblets) reported
@dragonmantank @jkramlich @GetSpectrum I’m holding out for Starlink. I have a colleague that just got one I their beta program. 150 down 25 up. I’ll be able to use it at home and in my RV.
- John Cunningham (@JohnCun11960413) reported
@GetSpectrum @TENETFilm How can people watch anything with the slow wifi speeds spectrum provides? Trying to watch a movie on the spectrum app right now. On a new iPhone with spectrum wifi. This is the only device in the home accessing wifi right now. Picture is bad, movie keeps stopping.
- Josh Newton (@joshnewton459) reported
@Ask_Spectrum on hold going on two hours now...does the call center have “working hours”? Trying to cancel a service before the pay period starts.
- 7ark - Cory Koseck (@The7ark) reported
Why are internet companies consistently so unreliable. Been staying with family and now @GetSpectrum internet is down and they have to have a tech come out to fix it right after having one come to fix other issues.
- Frank (@f*ck12frank) reported
@GetSpectrum @TENETFilm Sitting ducks are more useful than this dogsh*t service
